Tag Archives: Sales

Beyond ordinary service

The other evening while scrolling through the channels I came upon Undercover Boss. It’s not a show I normally watch, but the part I came up seemed interesting. The boss was the CEO of a large department chain. He was working … Continue reading

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Serving people well

Yesterday I had another difficult conversation with a potential client. A family needed to sell the family estate and called to talk to me about having an auction for them. The caller was explaining some of the items they would … Continue reading

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Changing tastes and business

In the past few years auctioneers, antique dealers and others have noticed a change in consumer tastes. Many things that were commanding good prices 5-10 years ago are now bringing far less. In our part of the country large antique … Continue reading

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Price versus value

When I owned a heating and air conditioning company I had a sign on the wall in the lobby that read We offer the lowest prices in town. We offer the best service in town. We sell the best products … Continue reading

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People are not stupid

P. T. Barnum reportedly said there is a sucker born every minute. Best known as a showman and founder of the Barnum and Bailey Circus he was also known for the hoaxes he presented such as the Fiji Mermaid and … Continue reading

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The power of knowing your customers

 FreeDigitalPhotos.net   Several years ago I owned a heating and air conditioning business that we needed to sell.  Quite frankly, we had it for sale for some time with no interest.  We had already closed it which meant there was … Continue reading

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The secret to business success: Selling

 FreeDigitalPhotos.net There are so many things to do when operating a small business.  There are business plans to write, inventory to purchase, supplies and equipment to buy, hiring quality team members, and having a good location.  You have to ensure that … Continue reading

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