Tag Archives: Complaints

Firing customers

In my ebook Mistakes: Avoiding the Wrong Decisions That Will Close Your Small BusinessĀ I write about the importance of firing customers. You know the ones I’m referring to. They are never happy with your service or product. They are slow … Continue reading

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The power of gratitude

If there is anything that people are good at it is complaining. It doesn’t seem to matter how blessed some people are, they will find something to complain about. When I served as a pastor we had a family in … Continue reading

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My stuff is worth more!

I was reading complaints about an auction service online yesterday that did not paint that service in a very good light. Customer satisfaction is very important today as it’s easy for people to go online and write complaints about your … Continue reading

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