Tag Archives: Clients

Building positive relationships with others

Last week in a post I mentioned a statement in Rabbi Daniel Lapin’s book Thou Shall Prosper: Ten Commandments for Making Money  The statement was “If there is one lesson to be learned in Jewish business success, it is this: … Continue reading

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Is your customer important to you?

One of our local pizza chains doesn’t appear to care very much about their customers. When someone calls to place an order there will always be a recorded message that plays on until someone actually picks up the phone. The … Continue reading

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Choose your clients wisely

Several years ago our family took ownership of a small business. Soon afterwards I attended a training meeting offered by our primary vendor. During one session another owner made a statement that has always stuck with me: Do business with … Continue reading

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Beyond ordinary service

The other evening while scrolling through the channels I came upon Undercover Boss. It’s not a show I normally watch, but the part I came up seemed interesting. The boss was the CEO of a large department chain. He was working … Continue reading

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Firing customers

In my ebook Mistakes: Avoiding the Wrong Decisions That Will Close Your Small Business I write about the importance of firing customers. You know the ones I’m referring to. They are never happy with your service or product. They are slow … Continue reading

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