Category Archives: Leadership

The joys of technology

I have not written much for the past few days. As regular readers know, my old computer died a couple of weeks ago. My new computer arrived last week, and I’m still in the process of setting it up. Between … Continue reading

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How a coach helped me

A few years ago the organization I worked for hired a coach to train the executive staff on coaching techniques. Not only did we receive hours of training we had the opportunity to have our own coach for a year. … Continue reading

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Why change often fails

Image: FreeDigitalPhotos.net   It’s the kind of problem that keeps small business owners up all night.  You know you need to make certain changes in how your business operates, but you also know the opposition that will come if you try … Continue reading

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How to better serve your customers

In 1947 the Christmas classic Miracle on 34th Street was released. It has been a seasonal favorite ever since. In the movie the real Santa Claus is hired to play Santa at Macy’s Department Store. The movie has several plots going on … Continue reading

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Control what you can

Image: FreeDigitalPhotos.net   Small business owners soon learn that there are many things they cannot control.  They cannot control the nation’s economy; they can’t control the price of fuel; they can’t control the changing buying habits of their customers; they can’t … Continue reading

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When the news isn’t what you want to hear

The Attorney General has released the redacted copy of the Mueller Report. After two years of investigation the report found there was no collusion and no obstruction of justice. Although the report said the investigation could not fully exonerate the … Continue reading

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Strategic planning

 FreeDigitalPhotos.net   If you noticed I did not post much last week it was because my wife and I went to Austin, TX to visit our son and his family. We had a great time there. Our family keeps getting … Continue reading

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