Monthly Archives: January 2019

First you have to start

Image courtesy of   “No one aims for average.  No one sets out for status quo.  No one longs for ordinary.  But one day you wake up and ask yourself, How did I get here?”  These are the words on the … Continue reading

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Four Levels of Customer Satisfaction

I recently read Brian Tracy’s book Reinvention: How to Make the Rest of Your Life the Best of Your Life. One of the things he wrote in the book jumped out at me because it was something I had been … Continue reading

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How do you reward your employees?

A few years ago I read The Carrot Principle: How the Best Managers Use Recognition to Engage Their People, Retain Talent, and Accelerate Performance [Updated & Revised] written by Adrian Gostick and Chester Elton.  The book is based on a ten-year study … Continue reading

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Nonessential Employees

As the government shutdown continues the news media focuses a great deal on those workers who have been laid off without pay and those who are required to work during the shutdown without pay. The number of such employees, according … Continue reading

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The Golden Rule

I occasionally buy items on E-Bay, and sometimes I sell on there as well. I’ve been doing this for awhile so I have some idea of what I’m doing. Lately I’ve noticed an issue that has probably always gone on … Continue reading

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Who are you developing?

For 14 years I served as a Resource Minister for our denomination. That entailed me directly working with 133 churches in my area. I tried to provide whatever assistance they requested. A common complain I often heard was the lack … Continue reading

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A little extra effort

I recently read an interesting little book called 212 The Extra Degree: Extraordinary Results Begin with One Small Change by Sam Parker and Mac Anderson. I was attracted to the book by a statement on the back cover: “At 211°, water … Continue reading

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